RUN TIME Solutions due to the own IT infrastructure and their capable team could provide in the database and data security scope a large number of high quality services in a remote mode or directly by customers. We could provide also regular visits to head office clients in order to work closely with their IT staff.
In the Business Intelligence scope our staff offers management and support to the clients in the Data warehouse Systems production based on (OWB e ODI) Oracle Technology and Microsoft SQL server (Services analysis) for the db OLAP construction.
With the current privacy policy it’s even more necessary acquire adequate services to ensure data security management defining activities and skills by the system administrator. Thanks to acquired experience over the years with our clients, we have the expertise to provide a 360° support on legislation adjustment of the entire process.
To learn more about legislation
DBA service outsourcing details
The database management is an activity that companies nowadays prefers leave to external teams. You can find below some valid reasons why the companies choose this solution:
- Protect their data with the most maximum possible experience
- Put the capability as a priority regard to the acquisition and constant DBA update training
- Do not need a full time DBA but they want cover a 24/7 service
- Integrate their own IT Staff
Our solution are directed to all companies but particularly to SMEs for which we’ve developed an innovative proposal, providing client’s assistance to deal with new issues of competitiveness in this time of economic crisis.
INFRASTRUCTURE AND INTERVENTION METHOD
Using a secure VPN (virtual private network) connection with the clients, our DBA’s connect the clients databases to our control center. This connection technology create an encrypted and authenticated channel between client’s internet connection and us. Through this channel our Technical team could maintain, manage and locate faults on your network becoming an active part of your IT staff and operate as if they were with you in a safely and honestly way.
RUN TIME Solutions takes care about the VPN implementation with the best safety standards and all the necessary hardware at the client offices.
We also take care about all activities related to provide hardware landed for connectivity, or alternatively we can use the existing VPN infrastructure.
Furthermore, thanks to software agents implemented in our center, the databases are 24/7 constantly monitored and when it detects a small anomaly or after an activities schedule of data reorganization, we enter immediately into action by analyzing the problem with all the experience that we have in order to solve it in the best way.
Our goal is to provide our customers the highest level of reliability of their systems beyond their expectations
INITIAL ANALYSIS OF REQUIRMENTS AND CONFIGURATION OF SOFTWARE AGENTS OF CONTROL
To ensure the best customer service our DBA was performed an analysis of your Oracle database and SQL Server, the machines and network infrastructure that host them and backup and recovery plans used. After these checks are redefined the system configurations and the stability and performance are controlled. With the information gathered then comes the configuration of our software control that takes care of your database monitoring in order to reporting any anomaly. Daily reports and alerts are sent via email or SMS to distribution lists predetermined.
Daily Activities
What you need is a proactive monitoring of databases to prevent emergencies. Information is the main asset of the company that is crucial to access databases quickly and this should be done every day to prevent any performance problem or any momentary loss of data. In our server software agents controlled every day tens of parameters generated from your database and keep track providing DBAs by important tools to prevent problems.
We can make some or all normal supervisory activities, maintenance and database backups, whether in the case where we completely control all activities or when the exits the contingency to provide support only for certain functions or periods, we access in your IT infrastructure as part of the corporate team.
ON SITE VISITS
The aim of these visits, which usually has a quarterly basis, is to ensure opportunities for service improvement, and exploit ideas and knowledge of our technical team aside of your IT staff to compare new products available on Oracle, Microsoft and in all partners.
There are also times when the emergency may require the presence of our team by the client. In these cases, our dba reach the customer as soon as possible.
Finally, if the customer has its own IT organization is advisable to arrange meetings at our head office to develop with our technicians the solution for customer's business and also improve professional knowledge to encourage the experience of our dba’s.
BENEFITS
At least 20% more efficient than your DBA (and probably even more)
- We have one of the best DBA team dedicated to solving complex database problems which are in a constantly update
- Our DBAs knows how to deal with the problem and what NOT to do
- Our software agents and Experts are proactive on the database phase control to prevent that small problems became into big ones
- We are available 24 / 7.
5 REASONS TO SELECT US
- No holidays, illness or additional costs,
full service package 24 / 7 which is the best for your business. - Cut out recruitment activity and update training. Let your competitors take care about the fixed costs devoting time and money to research staff and training while you have the best skills available and in constantly update.
- Focus on competence,
we take care of all the technical details while retaining all the experience. - Get more from your database.
Our experts know how to get more from your investment in the database and will use and suggest you the best tools to achieve it. - • We are always available and speak your language.
Do not worry about time, our dba are always ready and prepared to interfere in your language.
RUN TIME Solutions, on the market since 1995, makes use of professionally qualified staff with high skill. Run Time Solutions offers itself as specialized and reliable partner in the Information Services designed to meet the customer with a winning combination of skills and technology.
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